Privacy Policy - About Tulsa Responds

Last modified: March 15, 2024

Tulsa Responds, LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website tulsaresponds.org (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect when you interact with us:

Through our websites or through other channels (for example, by communicating with us by email, text and electronic messages).
Use our services.
By telephone, which conversations may be recorded for training purposes.
In-person.

It does not apply to information collected by:

Us through any other means, including on any other website operated by Company or any third party (including Hubspot and our affiliates); or
Any third party (including our affiliates), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or services or interact with us in-person or by telephone (our “Website and Services”). By accessing or using this Website and Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website and Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

As you review this privacy policy, please keep in mind that our Website and Services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent, and we request that no personal information be provided by children under 13 through our Website and Services.

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website and Services, including but not limited to the following documentation and information by which you may be personally identified and other information:

All Services and Scheduling: Full name, physical and mailing address, email address, telephone number, age, names of family members.
Tax Preparation Services: social security card, social security number, Letter from Social Security Administration, photo identification (including a state drivers license), past tax returns, documentation of forms of income, W2s, SSA-1099s, tax payment documents, 1095 health insurance forms, and banking information for direct deposit.
Medicaid / Sooner Care Enrollment Services: paystubs, income and expense documents.
Eligibility for SNAP or Other State and Federal Benefits: photo identification, income and expense documentation, disability paper work, utility bills.
Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting services.
Recordings of telephone calls with you that may be recorded for training purposes.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete regarding your experience.
About your internet connection, the equipment you use to access our Website, and usage details.

We may collect this information directly from you when you provide it to us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your service, including expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our Website or any services we offer or provide though it.
To allow you to participate in interactive features on our Website.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our services that may be of interest to you. If you do not want us to use your information in this way, please email us at info@tulsaresponds.org.

Disclosure of Your Information

We may disclose aggregated and deidentified information about our users without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
To fulfill the purpose for which you provide it such as to the Internal Revenue Service, the State of Oklahoma and other supporting agencies.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Tulsa Responds, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Tulsa Responds, LLC about our Website and Service users is among the assets transferred.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Tulsa Responds, LLC, our customers, or others.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

TULSA RESPONDS Privacy Policy

Information We Collect About You and How We Collect It

How We Use Your Information

Disclosure of Your Information

Accessing and Correcting Your Information

Data Security

Changes to Our Privacy Policy

Contact Information

Address

Phone

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